News

Congrats to our team!

West Virginia Apartment AssociationLast week, two of our dynamic managers attended the National Apartment Association Capitol Conference in Washington, D.C. After nearly a year of hard work West Virginia has become an official affiliate of the NAA.  We are so proud of the accomplishments of Debby Rose, manager at Country Club and President of the West Virginia Apartment Association. Debby was joined by Andrea O’Meara, manager at Pikeview Apartments and Vice President of the West Virginia Apartment Association

https://wvaahq.org/ 


2016 Best of Living Awards

The Manor GroupCongratulations to the teams at our PA communities for being recognized for excellence at the PAA- Central Best of Living Awards.

We are so proud of all of their hard work and fortunate to have such dedicated managers, rental consultants and maintenance professionals!


Holiday Hope

holiday hopeOur very own VP, Lori Eshleman, spent countless hours this holiday season to make sure that others would enjoy a Merry Christmas. Through the organization Holiday Hope, which she started seven years ago, Lori and her team of “elves” were able to ensure that 155 local families had gifts and food for their Christmas celebrations.

Watch the news coverage of Holiday Hope distributing gifts or click here for more information on the organization.

Holiday Hope
P.O. Box 13
Pequea, PA 17565

 


Manor Group’s VP Honors Vets

cathy vets dayCathy Kohler, Manor Group’s VP of Operations, recently gave her time to participate with Pinups for Patriots, a group that helps veterans with various outings and programs. Cathy helped to serve 75 appreciative seniors a mid-afternoon meal at a local assisted living community on Veterans Day.


2015 Best of Living Awards

Bola_winnerlogo2015Congratulations to the staff and residents at Powder Mill, Manor House Apartments and Grampian Hills.

Powder Mill Apartments won:

  1. Overall Best Apartment Community in Central PA, for the third consecutive year
  2. Maintenance Excellence Award
  3. Curb Appeal Excellence Awards

Manor House won:

  1. Overall Excellence Award

Grampian Hills Apartments won:

  1. Overall Best Apartment Community in Central PA
  2. Maintenance Excellence Award
  3. Leasing Excellence Award

High Praise for California Apartments

We moved into California Apartments early August, 1988. We were 26 and 1/2 years younger than we are now and we remember it like it was yesterday! In fact, Elaine was our apartment manager, and John was our maintenance guy back then! We knew we “landed” in a good place, and we loved having good management, along with good neighbors. Six years to the day of us moving in, our building was hit by lightening and we had our fire. We’ll never forget that day, as it was a life changing event. But our California Apartment staff made our transition to another apartment smooth, and helped us in any way they could! Eight months later, our new apartment was ready to move into, and again management was most helpful! When shortly after moving back into 338, we were informed of a rent increase. I wrote a letter to corporate, explaining about our fire and circumstances, and they decided not to raise the rent…that meant so much, and made us feel like someone really cared!

Unfortunately, we had serious noise issues. It was a trying time for us; lasting several years… neighbor’s taking us to court, when they were the one’s making the noise, and new neighbor’s calling the police on us for complaining about their noise. That was a very rough time in our lives, and when I addressed it to management; they came up with another apartment for us, in another building, on the third floor, above any noise. Five year’s ago, we moved to 138 from 338, and it was the wonderful change we needed in our lives! We finally had peace!

The third floor apartment was 30 stairs up, and 30 stairs down, which was ok the first couple of years. But as we both got older, 30 stairs up, at the end of a long day, and carrying groceries and such, was very hard on us. So back in July, we decided that we needed a change. We didn’t expect to make a real estate purchase this late in our lives, but after checking on some ground floor rentals, with more room, we realized that with the great interest rates, and Frank utilizing a VA loan, we could make our dream a reality! We found a great home, in a 55 and over community, and closed on our new house February 26th! While we are happily settled in our new place, we left California Apartments a little sad, but with a lifetime of good memories! You guys are awesome! We appreciate everything you did for us! Management and maintenance were always exceptional! Corporate, you can be proud of your Manor Drive management team… they are the BEST! While we will gladly refer people there, we just want to say a HUGE THANKS TO AMY, ELAINE, JOHN, and JACOB, and THE REST OF YOUR TEAM! Keep up the good work!


Praise for Powder Mill Apartments’ maintenance team

I live at Powder Mill and my furnace went out this week on one of the coldest nights we have had this winter. I can’t say enough about the maintenance team. They were here in 20 minutes and had it working in no time after putting in a new blower. That is just amazing to me and that is why PM gets awards for best maintenance team. So glad I live here!


Praise for Country Club Apartments

Just a note to say “thanks” for the great job Country Club does with snow removal. I was out a little while ago finding my buried car, and the plow came by. I thanked the driver personally, and he gave me an updated road report. Hopefully I can get out tomorrow. Also Tim and the others do a super job with the walkways. Ashavini, the med student who lives on the 3rd floor, and I swept off the car and some of the surrounding areas, and I told her how well you all keep up this complex. We all appreciate it. Thanks again!


Praise for Roxalana Hills’ maintenance team

I want to thank your maintenance crew for doing such a great job with the snow we received on February 16. I had to work and came home during the worst part of the day and they had been out in horrible conditions. My car wouldn’t make the whole climb up the hill and one of the guys driving the snow plow got out and threw kitty litter under my tires to help me make it home safely. A second guy joined him and I really want to say thank you to them. They deserve exra pay for the day. I have lived in my apartment for almost 2 years and have a few problems with heat/ac and your guys are always there to fix it in no time at all. People have asked me how I like living there and I always say I love it. If something happens I call and get help in minutes. Thanks to your maintenance again.


Introducing Kelly Fisher, our new manager at Grampian Hills Apartments

Grampian Hills Apartments is pleased to introduce Kelly Fisher, our new Manager, the first such change in over a decade.

Kelly is excited with her new position. To date, she has received a warm welcome from the staff and members of the Grampian Hills community.

Kelly comes to us as with 20 years experience in managing Hilton brand hotels, during which she received many prestigious awards. Thus she is no stranger to great service and teamwork.

While she enjoyed her time in the hotel industry, she made the decision to transition to a career that allows her to spend more time with her husband, three children and new granddaughter.

Kelly looks forward to meeting each resident and being of future service.